Optimal supply of parts with the Hänel Lean-Lift®

right in the service center

Menzi Muck SA relies on a Hänel Lean-Lift® in its service center to repair and maintain custom excavators. The automatic storage system quickly and ergonomically provides service engineers with a wide range of tools, spare parts, and wear parts directly in the service center

Based in Rüthi, in the canton of St. Gallen, Menzi Muck AG develops and produces walking excavators and construction equipment for challenging terrain. From its service center in Ardon in the Rhone Valley (Canton of Valais), the company handles customer service, maintenance, and spare parts supply for Western Switzerland and the Upper Valais region.

Centralized supply right in the service center

The Hänel Lean-Lift® delivers the requested goods directly to the user, automatically providing the items for retrieval at an ergonomic height. The tools and spare parts are available right at the place of use. This shortens walking distances and speeds up service processes.

Protected storage and optimal use of space

Thanks to its compact footprint and vertical storage, the Hänel Lean-Lift® can be integrated directly in the heart of the service area. Every item has a specifically designated storage location, eliminating time-consuming searches and ensuring service engineers find the required tools without delay. The enclosed design protects high-quality tools and spare parts in the storage system against dust, dirt, and unauthorized access.

Transparent access thanks to unique user identification

Employees verify their identity on the Hänel MP 14 N lift controller using RFID chip. This means that all access and retrievals can be clearly assigned and monitored. Menzi Muck groups the tools by subject on the Hänel multifunction containers. After entering the relevant shelf number, the extractor automatically transports the appropriate container to the access point. Stock movements therefore remain transparent and traceable at all times.

Versatile storage with Hänel multifunction containers

The Hänel multifunction containers ensure orderly storage of tools, measuring devices, consumables, and installation supplies. Even screws, nuts, and other small parts have a firmly assigned storage location. All items are readily available for the next service callout.

Use of the Hänel Lean-Lift® allows Menzi Muck SA to optimize processes in the service center. The storage system combines the best possible use of space with rapid availability of parts, transparent access, and seamless service processes.

Our entire team benefits from the structured organization of tools in the Hänel Lean-Lift®. Everything has its place and is immediately available. In this way we reduce service times and at the same time ensure our services are always of the highest quality.“

Pierre-Alain Sauthier
Branch Manager at Menzi Muck SA