Dear Customers and Business Partners,
Events related to the coronavirus and its consequences continue to have a dramatic impact on daily life – in recent months infections have skyrocketed.
To date the steps taken to mitigate the virus have not been as effective as originally expected, which is why governments around the world are mandating even stricter measures to stop the spread of COVID-19.
It goes without saying that we at Hänel Office and Industrial Storage Systems are following all of the instructions and guidelines issued by government agencies at all levels, and we are taking all of the steps necessary to safeguard the health of our employees and customers while maintaining business operations at the same time.
Our sales and service representatives are ready and available to serve you. Please feel free to contact them. We realize that many restrictions will apply to accessibility. However, we can be reached by telephone, e-mail, our website or TeamViewer as alternatives to direct person-to-person contact. Do not hesitate to stay in touch with your Hänel sales or service representative.
Our employees have received detailed information and instructions about the hygiene and social distancing measures that have been mandated. Effective strategies have been implemented throughout the company to ensure that we continue to respond to customer needs and provide support. We are doing everything in our power to keep the supply chain strong, with manufacturing operations up and running at all of our production facilities.
Our decentralized field service engineers and technicians have stocked their vehicles with frequently needed spare parts – repairs and maintenance work can thus be performed quickly.
We also realize that you are also having to take new and unusual steps in this unprecedented situation. We believe that it is absolutely essential for all of us to work together as partners in such difficult times – the focus must be on the well-being of everyone in society. If we can help you in any possible way, please contact us and discuss your needs with us.
We are aware that the current situation can change at virtually any moment. We will keep you fully informed and updated.
Let us join together in partnership to overcome the tough challenge we now face.
We wish you and your employees success in all of your efforts during this crucial time. Take care and stay healthy!